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Terms & Conditions |

Terms and Conditions and Grievance Redressal Policy

Please read this Agreement carefully.

The Terms and Conditions (T&C) contained herein along with the Privacy Policy and Terms of Use, form an Agreement regulating our relationship with regard to the use of Nirmal Publication (India )'s ' ' Platform (Site) by you.

These terms of use (Terms) constitute a legally binding agreement between you and the web site i.e. (the Site) and any services offered by By accessing the Site or Service and/or by clicking "I agree", you agree to be bound by these Terms. You hereby represent and warrant to the that you are not less than (18) years of age and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. While individuals under the age of 18 may utilize the Service of the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal guardian's registered account. You agree to register prior to uploading any content and / or comment and any other use or services of this site and provide your details including but not limited to complete name, age, email address, residential address, contact number.

You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. Nirmal Publication ( India ) may add to or change or update these Terms of Use, from time to time entirely at its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. Your use of Site and any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions/amendments.

You accept the Site Terms of Use, Privacy Policy and other Site policies by clicking the "I agree" button when registering,  logging and  into the Site; accessing or using Site, services, applications, and tools provided herein; or as otherwise indicated on a specific site, service, application, or tool from time to time. Some Site services, applications, and tools may have additional or other terms, agreements, or policies that govern their availability and use. Your use of and access to such sites, services, applications, and tools are subject to any and all terms, agreements, or policies applicable to them.

Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.


"Agreement" means the Terms and Conditions (T&C) contained herein along with the Privacy Policy and Terms of Use including other T&C at other portals of Nirmal Publication ( India ) under the brand name. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced.

"Site"or " " means the online  platform owned and operated by Nirmal Publication ( India ), which provides a venue to the Buyers of to buy the products listed / displayed at  by the Seller (Nirmal Publication (India)).

"Vendor" / "Seller (Nirmal Publication (India))" / "affiliates" shall mean the person or any legal entity who offers for sale, sells, displays, the products on the online  platform provided by / website and delivers the ordered products to the customers.

"Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on by placing an order for and or purchases any products offered for sale on .

"Product/s" connotes the goods, services promoted / displayed on the Site and offered for any use / sale.

Online Purchases

This Website is only a venue where Buyers may purchase books/goods. Therefore, Nirmal Publication ( India ) acts as a selleror for such sale and all commercial / contractual terms are offered by and agreed to between buyers and Seller (Nirmal Publication (India))s alone. The commercial / contractual terms include without limitation price, shipping costs, date, period, mode of delivery, warranties related to products and services including after sales services related to products and services, etc., over which the Seller (Nirmal Publication (India)) has complete control and the same may be subject to change.

You agree, understand and acknowledge that  is an online  platform, a venue enabling the Buyers to buy any product listed on the Site at the price indicated therein at any time from any place.Nirmal Publication ( India ) shall be liable responsible for any actions or inactions of Seller (Nirmal Publication (India))s or any breach of conditions, representations or warranties.

You further agree and undertake that you are accessing the products and services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

The Site is a channel of communication whereby the Buyers can reach a larger base to buy and sell items or  is providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller (Nirmal Publication (India)) and the Buyer.  is responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items, which are back ordered, returned undelivered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply/till stock lasts.

All orders shall be approved with an acceptable method of payment as established by  which may call for and require additional verification or information.

The address at which delivery of the product ordered, email IDs, Phone no. by the buyers are to be made should be correct and proper in all respects.

After the receipt of payment from the Buyer, Nirmal Publication (India) shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer.

Any and all orders placed by you on this Site are a firm commitment to purchase the right product (in all aspects) and you are obligated to complete the transaction and not contest it in anyway.

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

The agreement between buyer and Nirmal Publication ( India ) is subject to the following terms and conditions:

  1. The User certifies that he/she is not below 18 (eighteen) years of age.
  2. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted or your login through other group or related ID. By using the  services of Nirmal Publication ( India ) you agree to be bound by the Terms and Conditions.
  3. All prices, unless indicated otherwise are in Indian Rupees.
  4. By indicating Buyer’s acceptance to purchase any product or service offered on the site, user is obligated to complete such transactions after making payment. Buyers shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.
  5. Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error or product information published by Seller (Nirmal Publication (India)) may be incorrectly reflected. Any order placed for a product that is listed at an incorrect price may be cancelled
  6. In a credit card transaction, you must use your own credit card. Nirmal Publication ( India ) will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. To provide a safe and secure  experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Nirmal Publication ( India ) reserves the right to cancel all past, pending and future orders without any liability.
  7. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from you.
  8. Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with Nirmal Publication ( India ). The Shipment /Delivery time is an approximate time consume by the Indian Postal Department or private national level courier service agency. Nirmal Publication ( India ) shall not be liable for any delay / non-delivery of purchased goods due to any force majeure event including but not limited to flood, fire, wars, acts of God or any event beyond the control of Nirmal Publication ( India ).
  9. Presently, the browsing and buying service(s) of  are being offered free of cost. However, Nirmal Publication ( India ) reserves the right to charge a fee for any or such facilities without any permission or prior notice.
  10. The User/ Buyer agrees to use the services provided by Nirmal Publication ( India ), its affiliates, consultants and contracted companies, for lawful purposes only.
  11. The User/Buyer  agrees to provide authentic and true information. Nirmal Publication ( India ) reserves the right to confirm and validate the information and other details provided by the User/Buyer at any point of time. If upon confirmation such User/Buyer details are found to be false, not to be true (wholly or partly), Nirmal Publication ( India ) shall in its sole discretion reject the registration and debar the User/Buyer from using the Services available on its website, and / or other affiliated websites without prior intimation whatsoever.
  12. Nirmal Publication ( India ) will not be responsible for any damage suffered by Buyers from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission or third party services. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
  13. Partial delivery of product needs to be reported within 24 hrs of receipt of the product.
  14. User/Buyer  agrees to once order confirmed or delivered will not be cancelled or refunded. In special case, This may be refunded after deduction of 10% of total purchase order as processing charges.
  15. All order/sub orders cancelled will be refunded as per the payment mode selected by customer except for COD/Chequepaymode, where refund shall be processed via Cheque.
  16. Delivery of orders would be done address specific not person/time specific.
  17. Buyersagrees to strictly not to accept any Book(s) with tempered packing(s).
  18. Nirmal Publication ( India ) reserves the right to cancel any order placed using Credit Card which holds International Billing Address.
  19. Nirmal Publication ( India ) reserves the right to cancel any order placed which is not available, out of stock or in short supply.
  20. Octroi charges may be levied on some products displayed on the site .These charges shall are not refundable and shall be borne by the customer. In the event of cancellation of the order the ,Octroi charges levied shall not be refunded.
  21. We (Nirmal Publication ( India )) as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
  22. Nirmal Publication ( India ) reserves the right to send transactional emails and SMS's related to any order placed by a customer and the customer agrees that the same will not tantamount to spam. By submitting your mobile number, you agree to receive calls/SMS's from Nirmal Publication ( India ) or its authorized representative, irrespective of your registration on Do Not Disturb (DND) with your telecom service provider.
  23. You agree to receive calls from Nirmal Publication ( India ) and its agents, merchants, courier partners seeking clarification/information regarding your order and any other related information as and when required and disclaim any liability of Nirmal Publication ( India ) in this regard.

Reviews, comments and other content

Buyers of our website may post reviews, comments and other content; as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". In case a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content, Nirmal Publication ( India ) reserves the right to remove, refuse, delete or edit any content that violates these Conditions of use and, or terminate your permission to access or use our website.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from Nirmal Publication ( India ) shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Nirmal Publication ( India ) shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, Nirmal Publication ( India ) shall issue a credit to your credit/debit card account in the amount of the charge.

Products Description and Pricing

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

If a Product showcased on this Nirmal Publication ( India ) website ( is found by You not to be as described, upon receipt of the same in pursuance to placing an order on the Seller (Nirmal Publication (India)) through the Site, your sole remedy is to return it in unused (seal intact) condition to the Seller (Nirmal Publication (India)) (as the case may be). In the event,  if the payment has been processed by Seller (Nirmal Publication (India)) for the returned Product(s), the refund amount shall be credited to your credit/debit card account and the same shall be duly notified to by email to your email address provided at the time of registration.

Charges displayed on the site includes only the cost of the product., Service fee for payment, facilitation fee and shipping charges may be levied/charged extra as applicable.. Similarly for any applicable refunds the full amount, which has been charged, is refunded.All prices and availability of products are subject to change without prior notice at the sole discretion of Nirmal Publication ( India ).

Online Payment

In order to facilitate payments for Product(s) purchased by You through , offers an online payment gateway facility by third party/parties that will facilitate You to make payments in respect thereof to the Seller (Nirmal Publication (India))using net banking, credit/debit card account or any other mode acceptable and made available to the customers from time to time, subject to Your complete acceptance and adherence to the terms and conditions hereof as well as the terms and conditions of the website of the payment gateway service provider/s. It is hereby clarified that Nirmal Publication ( India ) does not itself collect any amount from the purchasers and the entire payment transaction (including collection from the purchasers and distribution to the Nirmal Publication ( India )is conducted by the online payment gateway facility provided.

Return Policy for Products

In the event of false, frivolous or baseless complaints regarding the delivery or quality of the Products, the Buyer will not be eligible for refund or replacement.

            Before accepting delivery of any Product, the Buyer shall reasonably ensure that the Product's packaging is not damaged or tampered.

                        In the event, the return of a Product is duly accepted, the value of such Product, as originally paid by Buyer during acceptance of Product, will either be refunded to Buyer either to the bank account provided by the Buyer for such refund, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. Nirmal Publication (India) shall have the sole discretion to determine the mode of reversal from the above options.

Credit card details

You agree, understand, undertake and confirm that the credit/debit card details provided by You for making payments for Product(s) purchased through, either through the on-line payment gateway mechanism will be correct, current, complete and accurate and you shall not use the credit card/ debit card or any other bank account which is not lawfully owned by you. The aforesaid information provided by You will not be shared by Nirmal Publication ( India ) with any of the third parties unless required by law, regulation or court order or for facilitating and completing the purchases made by You. (Nirmal Publication (India)) will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details due to the event beyond control.

Disclaimer Of Warranties/Limitation Of Liability





Registration of the User on the Website is Mandatory. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's under ID and Password for any purpose whatsoever without proper authorization from such party.

User are responsible for the security of User's password and for all transactions undertaken using User's password through our service. User confirms that he/she is the authorized holder of the credit card or the original account holder used in the transactions under this Site. Nirmal Publication ( India ) will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of user's ID/password/credit card number/account details number for using Nirmal Publication ( India )'s Services.

The user also agrees and undertakes to immediately notify Nirmal Publication ( India ) of any unauthorized use of the user's password or user ID and to ensure that the user logs off at the end of each session at the website. Nirmal Publication ( India ) shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement.

The User also agrees to:

(a) provide true, accurate and complete information about himself and his beneficiaries as prompted by the registration form ("Registration Data") on the Website; and
(b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provides any information that is untrue, inaccurate, not current or incomplete or Nirmal Publication ( India ) has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Nirmal Publication ( India ) shall have a right to suspend or terminate User's registration and refuse any and all current or future use of the Website and/or any Service.

Furthermore, the User grants Nirmal Publication ( India ) the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.


You shall indemnify and hold harmless to Nirmal Publication ( India ) and (as applicable).Nirmal Publication ( India )'s parent, subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the use of User's actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this Agreement or arising out of the User's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.

This clause shall survive the expiry or termination of this Agreement.

Termination /Suspension

Nirmal Publication ( India ) reserves its right to limit, refuse service, restrict, suspend, prohibit access to the Site, terminate your account and services; (Terminate this Agreement; Terminate or suspend your access to the Web Sites; Move, or remove any product or service that is available on or through the Services; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of this Site) at any time, in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms of Use. Upon such termination or suspension, your right to use the 's Web Sites will immediately cease. Once the User's registration or the Services are terminated, cancelled or suspended, any data that the User has stored on the Website may not be retrieved later. The User agrees that Nirmal Publication ( India ) may under certain circumstances and without prior notice, immediately terminate the User's user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, possible legal liabilities, infringing the intellectual property rights of any third party, anything acting inconsistently with the letter of spirit of our policies or harassing our employees etc.

Copyright Infringement

As asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by violates your copyright, you are encouraged to notify respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. This Agreement does not transfer to you any or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with

Entire Agreement

The Terms and Conditions, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.


The headings and sub-headings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Service or the right to use the Website by the User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Communication with Buyers

Nirmal Publication ( India ) reserves the right to communicate with Buyers regarding this site and User's use of this site or any product or service purchased by User on this site.

Force Majeure

Nirmal Publication ( India ) shall have no liability to BUYER for any interruption or delay, to access the Site irrespective of the cause.

Governing Law

This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of New Delhi.


Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature addressed to Grievance Officer at

or write at the following address:

Grievance Redressal Officer
Nirmal Publication ( India )

request you to please provide the following information in your complaint:-

(a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint.

(b) Identification of the copyrighted work claimed to have been infringed.

(c) Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity.

(d) The address, telephone number or e-mail address of the complaining party.

(e) A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.

(f) A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.

Copyright Notice

Copyright © 2016 Nirmal Publication ( India ). All rights reserved.
This disclaimer/terms of service notification is subject to change without notice.

Shipping Policy, Cancellation Policy, Refund Policy, Return Policy, Privacy Policy, Disclaimer, Trust Relation