Npibooks.com

9212 177 147 (Office Hours)
sales@npibooks.com

Refund Policy

Thanks for shopping with us !

If you are not entirely satisfied with our products or services when your purchase is covered by our 7-day money-back guarantee.

After you completed the steps of return policy completely and accepted all terms and conditions mentioned on our website, you owe a refund of the item returned to us.

Once we receive your item, we will inspect it and notify you that we have received your returned item along with the notificaiton on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to you in the same manner we received money from you except in case of cash payment bank account details are required and refund will be initiated via wire transfer.

To request a refund, simply contact us with your purchase details within 7 days of your purchase including your order number and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.

Note: Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service. Refunds are being processed within 21 days period.

Please be patient as depending on the method of return payment you will rceived refund amount within a certain amount of days depending upon the procedure executed.